Privacy policy

1. Two kinds of data

This policy covers data RentDeck decides about: business owners and their staff who use RentDeck, and visitors to rentdeck.io.

When you book with a car rental business on its website, that business decides how your data is used and is the controller under the Data Protection Act 2020. RentDeck processes it for the business. Ask the business first; its contact details are on its site. RentDeck will help it answer you.

2. What we collect

Account details: name, email, password (stored only as a secure hash), business details, and two-step sign-in settings.

Billing: plan, invoices and a reference to your card at our payment provider. We never see or store full card numbers.

Usage and security: sign-ins, the IP address and device used, and an audit log of important changes, kept to protect your account and investigate problems.

Directory and marketplace visitors: searches, and the details you give when you send an enquiry or a report.

3. Why we use it

To provide RentDeck under our contract with your business; to bill for it; to keep it secure and prevent fraud and abuse; to send service emails (we don't send marketing without your agreement); and to meet legal duties such as tax records.

4. Who we share it with

Service providers who run parts of RentDeck for us, under contract: Microsoft Azure (hosting, database, email), Cloudflare (network, security, domains), Telnyx (text and WhatsApp messages), our domain registrar, and our payment provider. Data is stored in data centres in the United States.

We don't sell personal data. We disclose it only when the law requires.

5. How long we keep it

Account data for as long as your business uses RentDeck. When a business closes, its data is deleted 30 days later; invoices are kept for 7 years for tax purposes, and security logs for 1 year.

6. Your rights

You can ask to see, correct, delete or receive a copy of your personal data, object to some uses, or withdraw consent. Most of this you can do yourself in the dashboard. Otherwise write to us and we will answer within 30 days.

You can also complain to the Information Commission of Jamaica.

7. Cookies

RentDeck uses only the cookies it needs to keep you signed in. Business sites ask visitors before loading any analytics their owners add.

8. Contact

legal@rentdeck.io